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FedEx Ground ($12.42) between Tuesday, January 14th and Friday, January 17th
FedEx 2 Day ($15.70) between Wednesday, January 8th and Thursday, January 9th
FedEx Standard Overnight ($28.95) Tuesday, January 7th
USPS Priority Mail 2-Day ($6.95) between Wednesday, January 8th and Thursday, January 9th
USPS Priority Mail Express 1-Day ($36.60) between Tuesday, January 7th and Wednesday, January 8th
Free Pickup in Store Monday, January 6th
At Cozzi Jewelers we want you to be satisfied with your purchase. If for any reason you are not satisfied, you may be able to return your items for refund or in-store credit. Please read through the following information carefully before attempting to return or exchange your product. If you do not comply with store policies, we may not be able to process your return or exchange.
You can return the product to us in-store or return to us by mail at your own expense.
We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. If you elect not to purchase insurance, you are liable for any and all damages. We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our store. Please pack returns in original outer box or another sturdy shipping box with appropriate packing materials to ensure the product arrives to our store in good condition.
Please send all returns to: Cozzi Jewelers
Cozzi Jewelers
4819 West Chester Pike
Newtown Square, PA 19073
You have 15 days to return an item once it has been received. Items must be returned unused, in their original packaging, and in a saleable state to be accepted for return. Personalized or custom pieces are not eligible for returns.
A refund will be submitted in the method originally used for purchase for all items eligible for return. Recipients may elect to receive in-store credit instead of a cash reimbursement upon request. Gift recipients will receive a nonrefundable in-store credit in an amount equal to the cost of the item. Cash refunds are not available at any in-person locations. Please allow 7-10 business days for a return to be posted.
All of our items are carefully hand-inspected by our team to ensure they are free of defects; however, in the unlikely event that we have missed something, you will be able to exchange your defective product within 30 days of receipt. Since many of our pieces are one-of-a-kind and may be difficult to replace with an exact match, you may elect to receive in-store credit in an equal amount to your original purchase to spend at our store. Custom jewelry and personalized items are not included in our exchange policy. Gemstones, including diamonds, are not covered by this policy and are sold as-is. Any damages not due to manufacturing defects are not eligible for return or exchange.
Gift returns without a receipt are eligible for exchanges and in-store credit only. Please return items in original packaging. Any gift that shows signs of use or wear will not be accepted for exchange.
We make an effort to process and ship your orders within 24-48 hours; therefore, we do not accept any modifications to an order once it has been placed. If you need to return an order for any reason, please return it to us within 15 days following our return policy protocol, and we will refund your purchase. If you have made a mistake on a personalized or custom piece, please contact us as soon as possible.
Personlized items and custom jewelry are not eligible for returns at this time. If you are unsatisfied with your purchase, please contact us at:
Cozzi Jewelers
Cozzi Jewelers
4819 West Chester Pike
Newtown Square, PA 19073
Due to the special nature of custom and special order items, these products are not eligible for returns or refunds. Any product that has been built or altered at your request (including ring re-sizing and diamond upgrades) falls under this category and as such is not eligible for exchange.
If you have questions , please don't hesitate to contact us at:
Cozzi Jewelers
Cozzi Jewelers
4819 West Chester Pike
Newtown Square, PA 19073
Cozzi Jewelers wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
December 7, 2024
Paul at Cozzi Jewelers fixed a diamond band of mine that had pulled apart. He did a phenomenal job and it looks brand new! He pays attention to detail and is so nice to work with! This should be your No 1 jewelry store to go to!!
October 29, 2024
I had an amazing experience with Paul and cozzi! Paul was very helpful and made the decision in which ring very easy! They did a fantastic job and me and my fiancé are extremely happy with the outcome
October 28, 2024
I purchased an engagement ring from Cozzi Jewelers and I couldn’t have been more thrilled with my experience and final product. From the moment I walked in, Paul was incredibly welcoming and knowledgeable. He took the time to understand my preferences and guided me through the entire process, ensuring I found the perfect ring. The selection was impressive, with a beautiful array of styles and designs. I appreciated their commitment to quality, and the craftsmanship of the ring I chose is simply stunning. They also provided detailed information about the diamond’s characteristics, making me feel confident in my decision. Overall, I highly recommend Cozzi for anyone looking for beautiful jewelry and exceptional service. This experience made a special moment even more memorable, and I can’t wait to return for future purchases!
October 25, 2024
I had an exceptional experience with Cozzi Jewelers! Paul Cozzi went above and beyond to help me find the perfect engagement ring for my fiancé. His knowledge, patience, and guidance made the process so smooth and enjoyable. My fiancé absolutely loves the ring, and the day couldn’t have gone more perfectly. Thank you, Cozzi Jewelers, for making this special moment unforgettable. Highly recommend for anyone looking for quality and outstanding service!
October 13, 2024
Very professional and very courteous. I had a very positive experience there.
May 6, 2024
We couldn't be more thrilled with the exceptional service and stunning craftsmanship provided by Cozzi Jewelers for our engagement ring. From the moment we stepped into their boutique, we were met with warmth and expertise that made the entire process an absolute pleasure.
Not only did they listen attentively to our preferences and vision for the ring, but they also offered invaluable guidance and suggestions, ensuring that every detail was meticulously considered.
The quality of their workmanship is truly second to none, evident in every facet of the ring's design and construction.
Without hesitation, we wholeheartedly recommend Cozzi Jewelers to anyone seeking not only a stunning piece of jewelry but also an unforgettable experience. Thank you for making our engagement truly special.
December 6, 2023
Cozzi Jewelers has my highest recommendation. Their warm and welcoming manner made me feel comfortable from the first moment I came into the store. Paul and Cate provided expert guidance and professionalism throughout the entire process of redesigning my wedding ring. They were very patient in explaining the various options and quickly turned around any changes I requested. I was able to see the images on the computer, which helped me in making my final decisions.
The final product surpassed my expectations… it was truly stunning! I have gotten so many compliments on my beautiful ring. I absolutely LOVE my redesigned custom wedding ring. I can’t stop looking at it and admiring it. We will be recommending Cozzi to our family and friends.
November 18, 2023
I am so happy with my ring. I have worked with Paul and Lorraine for years thank you so much
March 22, 2023
I absolutely love the custom family pendant made just for me from Cozzi Jewelers! It is truly a unique piece, and I will treasure it for years to come. I get so many compliments on it. From the design stage through to delivery, the folks at Cozzi Jewelers were fantastic!
June 7, 2022
I purchased a combination bracelet, earrings, and necklace for my wife on Mothers Day, it was a compete hit. My wife loved the unique design and quality. Most of all, I enjoyed their outstanding service and it is an unforgettable experience. Thanks, Ricky
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